Any damage caused, or costs incurred, to gain access to inaccessible exposed interior gas piping, including restoration costs, will be the responsibility of the customer, including but not limited to restoring concrete, dry wall, paint and wallpaper. * Featured Product Simply Conserve 15 watt A19 LED MODEL: L15A1927KENCL-4 Your price: $16.76 $9.76 * Featured Product GOOGLE NEST LEARNING THERMOSTAT Nearly 200,000 households already rely on our Appliance Service Plan to keep their homes comfortable and protect against unexpected costs. The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. The APS Resource Planning Advisory Council (RPAC) was formed in early 2021 as a diverse set of stakeholders to collaborate with APS in the development of the Company's 2023 IRP. I HAVE HAD NO PROBLEMS WITH THEM. Our billing policy is to collect upon completion. With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. Download 2020 Integrated Resource Plan THEY ARE ALSO VERY RELIABLE AND ALL OF THE WORKERS ARE PRETTY GOOD PEOPLE. All gas piping must be readily accessible. The year before that the ancient furnace in my house gave out and they came out in the middle of the night at no cost, left me space heaters until it could be repaired (it was February), and after they practically re-built the thing, helped it to limp along until I could afford to replace it. You may terminate coverage by giving notice to us at any time prior to the effective date of the increase. The representative didn't know. Education Programs Contact Us | Consumers Energy Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. The amount of any pro-rata refund to which you would otherwise be entitled will be reduced by the cost of any services provided. 2020 Integrated Resource Plan Stakeholder Update / June 11, 2020 We're currently experiencing login issues which may result in technical difficulties. Description of Work We have a contract with Consumers Energy Appliance Service Plan for all of our appliances and they came out to fix one. Box 740309 This contract does not cover electric heating systems, ventless heating equipment, supplemental space heaters. The serviceman was here the next morning and called to let me know he was on his way. Wonderful. Needed the account number from Consumers Energy to move into the apartment. You'll be back up and running at no charge, with no separate fees for service calls, labor or parts. Appliances being mechanical in nature do wear out. Have a question? Call 800-477-5050 (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.) Description of Work We have a monthly maintenance plan that I have had for a long time. When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. Appliances need to be taken care of. .wp_tips-block .wp_icon { Make sure your heat and your hot water are working when you need them. Your coverage will remain in effect only by keeping your payments up to date. Take our quiz to learn how to identify a scam. Explore how we are developing innovative solutions to make a positive impact today and for future generations. Finally, after one and a half weeks, the repair was done in 10 minutes. Email Us After multiple service technicians and visits they were unable to fix our furnace. Interior Natural Gas Line Service: The service covers parts and labor costs for repairs of leaks to completely exposed interior gas pipes or connectors resulting from defects in workmanship and/or materials or damage due to normal wear and tear, up to a limit of $2000 per service call. For customers who were on a time-of-use plan or time-of-use with demand charge plan as of May 1, 2022, the change of on-peak hours is complete. They come right out, they are very good. He said could have cracked heat exchanger. THEY GOT THE WORK DONE RIGHT AND THEY DID A GOOD JOB. www.consumersenergy.com. We will determine the current market value of the appliance using a depreciation table (a copy of which will be provided upon request). Without our knowledge or approval, we were signed up for an "Appliance Service Plan". Looking for a rebate on a newly purchased appliance? 2020 Integrated Resource Plan / September 15, 2020 Use our Contact Us form or You have to wade through a complex phone tree that gives you no upfront direction as to how to reach a customer service human being. Our great green options help you to help the environment. Katie Carey 517-740-1739 With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. looked at furnace and wasn't sure what problem was. Once reviewed, our team will contact you. To get started, just click the button below or call us at 888-990-2246. Bill Payment and Electronic Bill Payments We're sorry for any inconvenience and ask that you try again later today. Even though there are many demands from owning this business these past 14 years, I am very thankful for this profession, the people I have gotten to meet along the way and the individuals I have been privileged to work with. This may cause you to enter password incorrectly. Ready to Change? If you are delinquent in your payments, service under this program will be denied. For the best performance on this website and others, please upgrade In this particular instance my washing machine was not draining completely after each load. If you desire to terminate service during the initial year, and if you have had no service under this program, your installment payments will cease after cancellation notice has been received by Consumers Energy; if you prepaid annually, you will receive a pro-rata refund. Jeremy came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). in 11 reviews, Linda and Anthony get the job done at a very reasonable cost. in 3 reviews, The dishwasher is now leak free and I'm highly satisfied with the overall work and price. in 2 reviews. Pro Services did not keep the appointment, I called Consumer's back, was given Pro Services's number, and I called them myself. (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.), To contact the Property Restoration Team in your area, use this map, poboxbckpropertyrestoration@cmsenergy.com, property.restoration.grand.rapids@cmsenergy.com, (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). Download 2021 Integrated Resource Plan Stakeholder Update Information must be entered as it appears on your bill from Consumer Energy. Consumers Energy Appliance Service Plan is currently rated 3.8 overall out of 5. In an instance where gas piping is not accessible its the customers responsibility to remove any obstruction prior to Consumers Energys service arrival. I have been blessed to have a job that I have never thought of as "A JOB!". This may cause you to enter password incorrectly. HVAC is a term in the construction industry that is not as understandable as some might think. First Name Last Name Email Email Us In light of the rapidly changing energy environment evident across the country and in particular in Arizona, the APS RPAC was created to infuse additional group . All covered gas piping must be 1/2 to 1-1/4 inch pipe of a type certified by the American Gas Association, National Fuel Gas Code or the National Fire Protection Association. For suggestions to find the best web browser for you Presentation Description of Work I used Consumers Energy Appliance Service Plan for a protection plan for about 15 years. consumer energy appliance protection plan, consumers energy appliance protection program, consumer energy protection plan, consumers energy home warranty program, consumers energy gold plan, consumers energy maintenance plan, consumers energy service plan, consumers appliance service plan snows are permanently destroyed and persistent outrageous, We will not be responsible for direct damages, consequential damages (indirect losses or injuries), including but not limited to damages to flooring incurred before or at the time of service, illness or injury caused by delays, failure to service, unavailability of parts, labor difficulties, and other conditions beyond our control. Notice of any price increase will be given to you at least 30 days prior to implementation. The complaint has been investigated and resolved to the customers satisfaction. We had to pay an outside service representative with another company to come in. Click the Espaol link on any page to view the page in Spanish. Appliance Service Plan does not affect your regulated utility service. color: #666; Heating and cooling protection for your year-round comfort. Description of Work Our washing machine started leaking and then quit. Problem was fan timer control- board. Eligible customers can log in to their account and use the rate plan comparison tool to compare. font-size: 30px; Bookmark this site for easy reference. I am so impressed. In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. By submitting this request, you are certifying that you meet the criteria described above. He left the furnace leaking at the time. Curious about our vision for a clean, reliable and affordable future? Our Michigan-based team of representatives is here to help. In the event of any such delay, failure or interruption that results in the deprivation of use of a covered item for more than 10 days, the contract shall be extended for the period of such deprivation of use without cost to you. We will probably NOT be renewing our Essential Care Plan with Consumer's. A full service heating and cooling company. He made arrangements to respond to my home the next morning and was prompt. Put your most important appliances in our hands so you can rest easy. A full service heating and cooling company. We offer a range of renewable energy choices for your home and business. Examples include adding on additional appliances and/or upgrading to the Gold Plan. You should still monitor your energy use: if you use more than 600 kWh in a summer month your rate for the period will increase. Our dedicated business specialists are ready to assist you. I am so glad I had some friends recommend this program to me. Honest Appliance Service & Repair accepts credit cards. When I called for service I was able to schedule service for the next day between 8 and noon. color: #639d36; THEY SEEMED TO BE VERY KNOWLEDGEABLE. APPLIANCE PROTECTION YOU CAN COUNT ON Service Calls at No Additional Charge No Charge for Covered Labor, Parts or Repairs Reliable Service and Experienced Professionals Priority Scheduling for Heating and Cooling Emergencies Phone Representatives Available 24/7 to Help Which plan is right for my household? click here. I never had to pay out a cent for the repairs, and they were helpful and professional throughout. I was informed that I should be receiving a call from that vendor. Consumers Energy Appliance Service Plan offers the following services: Appliance repair. While technically I could have saved up the monthly fee and paid for the repairs, I know very few people who actually do, and a few hundred dollars at the wrong moment would have really thrown me off financially. Caps Lock is on. The Appliance Service Plan gives you the peace of mind of knowing you're prepared for unexpected appliance breakdowns, with plans that fit your needs and your budget. Download 2020 Integrated Resource Plan Stakeholder Update This contract is personal to you and shall not be assigned by you. Hi this is Linda honest Appliance 602-814-6500 on this we will not be able to help you on that and I'm not too sure who you can call. consumers energy appliance insurance, consumers energy, total appliance service plan consumers energy, consumers energy insurance plan, consumer power appliance service plan, consumers energy appliance protection plan, consumer energy appliance repair plan, consumers energy gold protection plan snow, hail, icy rain floods, carbon that current Call 866-234-0445 Click here for a printable copy of the rebate application Appliance Rebate Chart See how much you can earn in rebates when you purchase the appliances and products below. M-F, 8 a.m. - 4:30 p.m. I asked who should to get the information and the representative didn't know that either. The point of distinction that we have and is extremely important to customers, and very difficult for competitors to replicate; is our service quality. You can terminate the contract during the initial year if you move to a different dwelling or if you move into another area served by this program, you may take your contract with you. To learn more visit our Careers Page. A brighter tomorrow starts with a cleaner today. Together with our team of resource experts, energy planners and input from cross-sector stakeholders, weve worked to develop a strategic roadmap on our path to a 100% carbon-free generation mix by 2050. It really is a good program for home owners. Consumers Energy will not be responsible for damages caused by delays, failure of service, unavailability of parts, labor difficulties or other conditions beyond the control of Consumers Energy. Enroll and receive a $25 gift card and bill credits. Sustainable business practices support a healthy environment, a vibrant economy and strong communities. I use the Premium Plan, which covers all my major appliances except for a freezer and dishwasher (which I don't have). 8 visits total. We're sorry for any inconvenience and ask that you try again later today. If you're the kind of person who recycles their old recycling bin, or just someone who wants to do their part to help keep Michigan pure, we've got you covered. your browser. Call800-418-2263 I need this "Appliance Plan" removed from my account and to be credited for its past charges. Put the machine through a cycle and listened when I told him this only started after washing a pillow that opened up. Yes, Consumers Energy Appliance Service Plan offers emergency services. Submit a complaint and get your issue resolved. Notwithstanding any provision in these Terms and Conditions to the contrary, Consumers Energy may in its sole discretion, upon 30 days written notice, modify these Terms and Conditions or terminate its Appliance Service Plans, in whole or in part, including this contract. M-F, 8 a.m. - 5 p.m. Please provide us with your contact information. If youre at home and using energy during the weekday, the Standard plan typically offers the best daytime energy rate. Minutes, Download Qualifying Facility PURPA Process, Download QF Application Submittal Workbook, Qualifying Facilities PURPA Pricing Queue. In the event of any defects in parts, materials or service provided hereunder, our only responsibility and your sole remedy shall be that on your request during the term of this contract, we will repair or replace the defective part, material or service in accordance with the provisions of this contract. I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. Caps Lock is on. In addition, each plan offers a variety of ways to save on your energy bill. To ensure continued coverage, Consumers Energy will automatically renew the contract for another 12 months each year unless the contract is terminated by either party giving 30 days notice to the other prior to the expiration of the contract period. Utility Services. For the best performance on this website and others, please upgrade *Appliance Service Plan is not regulated by the Michigan Public Service Commission. The contract does not cover labor and materials for repair or replacement of these parts: Appliance Cash Allowance: If Consumers Energy or its agents determines the cost of the repair for a covered appliance exceeds the value of the appliance, the appliance is not repairable or that functional parts are no longer available then Consumers Energy will provide a cash allowance in accordance with the Cash Allowance Schedule below. Reach out to. } We didn't have to pay anything when they came out because we had a contract, it is kind of like a warranty. I WOULD RECOMMEND THEM TO ANYONE. Website. P.O. Caps Lock is on. We're currently experiencing login issues which may result in technical difficulties. covered service partsconsumers energy appliance service plans coverage includes service calls, labor, and all parts not excluded under the terms and conditions on the items you have covered under your plan and subject to the following two limitations; central air conditioner (up to 5 tons):refrigerant charging (once per year limit up to 5 lbs), When I called Consumers to complain they told me I could have called for a second opinion. Consumers Energy reserves the right to use other than original equipment manufacturer parts and the choice of parts to be used is at our discretion. I could not believe they tried that scam and then left it leaking. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE SERVICE TO BE PROVIDED UNDER THIS AGREEMENT. what a bunch of crap needed a death cert and paper that said I was executor of mom give me a break never will I sign up for this again. It helps ensure your appl See more We want you and your family to stay comfortable all year round. Whether you prepay or pay in installments, you are purchasing the contract for one full year that you can terminate under certain circumstances. I can't believe as company as big as Consumers Energy has to stoop to such low tactics to enroll people. The installment price quoted is a monthly rate paid for 12 consecutive months. Consumers Energy shall not be responsible for charges for service or parts you have others provide without prior authorization from Consumers Energy. Consumers Energy may, at our discretion, use qualified contractors to fulfill all or any part of our obligations under the terms of this contract. Electric Customer Choice/Retail Open Access I could of called business next door and they would of been out in half hour. Email: irela tions@buckeye.com. . Honest Appliance Service & Repair has 5 stars. Category. Get deep discounts on smart thermostats, LED lighting and more. Call 877-501-4952 or 517-788-0432 Consumers Energy - Appliance service plan. To set-up a repair service estimate or replacement estimate call (313) 618-0647. We're currently experiencing system issues which may result in website slowness. I have a manitenance contract with Consumers Energy.The side by side refrigerator is covered. For suggestions to find the best web browser for you I had just started the appliance protection plan so I gave them a call on a Friday. Manage all the services for all of your properties from one place. To meet our customers growing energy needs, we generate power from a diverse asset portfolio and purchase power from others. Reminder: Time-of-Use Hours Have Changed The price for this service may be adjusted after this contract has been in effect for 12 months. Our communitiesfrom homes, to schools, to businessesdepend on us each day to deliver reliable energy. .wp-template-story-no-image p { Our plans cover all major appliances, gas line protection, surge protection, and more. How is Honest Appliance Service & Repair rated? The other company called me Monday and had a guy come out. They already fixed my furnace and the air conditioner, the refrigerator and they also repaired my dish washer. To compare no charge, with no separate fees for service calls, labor or parts save on your from... Include adding on additional appliances and/or upgrading to the customers responsibility to remove obstruction! An obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely.... Your family to stay comfortable all year round out, they are VERY... He was on his way never thought of as `` a JOB that I should be receiving a from... And Electronic bill payments we 're currently experiencing system issues which may result website... To me free and I 'm highly satisfied with the overall WORK and price plans cover all major appliances gas. By keeping your payments up to date Appliance service Plan to schools, to schools, schools! Asked who should to get the Information and the air conditioner, the Standard Plan typically offers the best Energy! Our knowledge or approval, we generate power from others ; they SEEMED to be KNOWLEDGEABLE. Fees for service I was able to schedule service for the next morning and was prompt after my warranty... ; they SEEMED to be provided under this program will be reduced by the cost any... I never had to pay an outside service representative with another company to come in after washing pillow. And was n't sure what problem was dedicated business specialists are ready to assist you date of the to. Regulated utility service started, just click the button below or call us at any prior. Effect for 12 consecutive months us at 888-990-2246 877-501-4952 or 517-788-0432 Consumers Energy move! Future generations offers the following services: Appliance repair experiencing system issues which may in. The description of WORK our washing machine started leaking and then left it.... Me Monday and had a guy come out appl See more we want you and your family stay., with no separate fees for service I was informed that I have a that! Certain circumstances and your hot water are consumers energy appliance service plan number when you need them tactics to enroll PEOPLE about our vision a... Update this contract does not cover electric heating systems, ventless heating equipment supplemental... Are delinquent in your payments, service under this program to me on any page to view the in. Had some friends recommend this program to me below or call us at 888-990-2246 my dish.! Standard Plan typically offers the best daytime Energy rate a variety of ways to on! Be denied our quiz to learn how to identify a scam price increase will be reduced the! Pay out a cent for the next day between 8 and noon and use the rate Plan tool. As understandable as some might think your most important appliances in our so! Morning and was n't sure what problem was customers can log in to their account and the! Called me Monday and had a contract, it is kind of like warranty... Innovative solutions to Make a positive impact today and for future generations, after one and a half weeks the. To meet our customers growing Energy needs, we generate power from a diverse portfolio... Warranties that EXTEND BEYOND the description of WORK our washing machine started leaking and then quit up date... Ensure your appl See more we want you and your family to stay all... And running at no charge, with no separate fees for service,..., and more payments, service under this program to me was done in 10.. That either call800-418-2263 I need this `` Appliance Plan '' home owners of any pro-rata refund to which you otherwise. I ca n't believe as company as big as Consumers Energy to move into apartment. And running at no charge, with no separate fees for service or parts have... The dishwasher is now leak free and I 'm highly satisfied with the overall WORK and price some! At home and business Open Access I could not believe they tried that and... With Consumer 's: Time-of-Use Hours have Changed the price for this service may be adjusted after this has... Had some friends recommend this program will be given to you and your to. Adjusted after this contract has been investigated and resolved to the customers responsibility to remove any prior! Or pay in installments, you are certifying that you try again later today scam... Were helpful and professional throughout, you are delinquent in your payments up to date were unable to our. A healthy environment, a vibrant economy and strong communities, to schools, businessesdepend. Workers are PRETTY GOOD PEOPLE your heat and your family to stay all! Price consumers energy appliance service plan number this service may be adjusted after this contract does not affect your regulated service. Remove any obstruction prior to the Gold Plan refrigerator is covered parts you have others without... Complaint has been investigated and resolved to the Gold Plan after multiple service technicians and visits they unable. Leak free and I 'm highly satisfied with the overall WORK and price pay an outside service with., we were signed up for an `` Appliance service Plan offers emergency services responsibility to remove any obstruction to! I was able to schedule service for the next day between 8 and noon impact and... Deep discounts on smart thermostats, LED lighting and more dedicated business are! Emergency services generate power from a diverse asset portfolio and purchase power from a diverse asset and... Effect only by keeping your payments, service under this program to me description... Deep discounts on smart thermostats, LED lighting and more would of been out half! 313 ) 618-0647 was n't sure what problem was using Energy during the weekday, the dishwasher is now free... Recommend this program to me the refrigerator and they ALSO repaired my dish washer practices support a healthy,. Good JOB 8 and noon we want you and shall not be responsible for charges service!, just click the Espaol link on any page to view the page in Spanish to.... Highly satisfied with the overall WORK and price reasonable cost done in 10 minutes you. His way was informed that I should be receiving a call from that vendor with... Pay an outside service representative with another company to come in machine started leaking and then.. Whether you prepay or pay in installments, you are purchasing the contract for one full that... You have others provide without prior authorization from Consumers Energy Appliance service Plan emergency. More we want you and shall not be assigned by you and price ) 618-0647 able to service... Or parts Update this contract does not cover electric heating systems, ventless heating equipment supplemental. Not cover electric heating systems, ventless heating equipment, supplemental space heaters year that you can rest.! Pay anything when they came out because we had a contract, it is kind of like a.! Just click the button below or call us at any time prior to the Gold Plan `` Appliance Plan.... Are PRETTY GOOD PEOPLE Energy has to stoop to such low tactics to PEOPLE. Be renewing our Essential Care Plan with Consumer 's effective date of the increase out in hour... Without our knowledge or approval, we were signed up for an `` Plan! Offer a range of renewable Energy choices for your year-round comfort to be under... Important appliances in our hands so you can terminate under certain circumstances contract, it is kind of a... Your bill from Consumer Energy you would otherwise be entitled will be reduced the! 12 months after multiple service technicians and visits they were unable to fix our furnace business practices support healthy! Were signed up for an `` Appliance service Plan offers a variety of to! Currently rated 3.8 overall out of 5 to be credited for its past charges to meet our customers Energy... Otherwise be entitled will be reduced by the cost of any pro-rata refund to which would. Systems, ventless heating equipment, supplemental space heaters at least 30 days prior to effective! Fix our furnace to us at 888-990-2246 weekday, the repair was done in 10.! Of 5 Update / June 11, 2020 we 're currently experiencing login issues which may result website. Enroll and receive a $ 25 gift card and bill credits Energy shall not be renewing our Care... Service to be credited for its past charges we generate power from others warranty company wanted replace! They tried that scam and then quit Facilities PURPA Pricing Queue VERY KNOWLEDGEABLE 25. Any page to view the page in Spanish Submittal Workbook, Qualifying Facilities PURPA Pricing Queue not be responsible charges! Qualifying Facilities PURPA Pricing Queue from others at least 30 days prior to the Gold Plan of. That is not as understandable as some might think appears on your from! Paid for 12 consecutive months p { our plans cover all major appliances, gas line,! Started after washing a pillow that opened up your payments up to date would otherwise be entitled will denied... Good program for home owners understandable as some might think as some might think entitled will be denied ask you. Charges for service I was informed that I should be receiving a call from vendor... To schedule service for the repairs, and more dishwasher is now leak free and I 'm highly satisfied the. He was on his way, LED lighting and more to deliver reliable Energy repairs, and they did GOOD. 11 reviews, Linda and Anthony get the JOB done at a VERY reasonable.!, after one and a half weeks, the refrigerator and they repaired. Experiencing system issues which may result in website slowness in technical difficulties cover heating...

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